Contact Management and CRM Software for Service Businesses

Thoughtful’s Contact Manager will:

  • Keep you organized.
  • Save you money
  • Make your business more profitable through use of this comprehensive marketing tool.
  • Save you time.
  • Provide efficient management of your contacts and customers.

Thoughtful’s Contact Manager is a comprehensive Customer Relationship Management Program, which includes:

  • Contact Information Management
  • SMS Messaging Integration
  • Caller ID Interface
  • Extensive Reports
  • State-of-the-Art CRM Features
  • Powerful Search Capabilities
  • Integrated E-mail Interface
  • Comprehensive Reminder System
  • Interfaces with many popular programs…
  • More…

After years of providing software and consulting services to the service industry, we have provided a valuable software tool, which will help service business owners effectively increase sales through use of our powerful software program, Thoughtful’s Contact Manager.

Contact Manager interfaces seamlessly with Thoughtful Systems’ other leading products for the service industry, including the Scheduling Manager. It will manage all your prospects and customer information. It includes several exciting new features including reminders, caller ID pop-ups, SMS text messaging and integrated e-mail interface.

You can’t lose when you purchase The Contact Manager from Thoughtful Systems. We have been developing software for the service industry for 19 years. We pride ourselves on our friendly, helpful and professional support. Your success is our success! if you are happy with the software, you’ll tell others, and that’s how we grow our business. As we grow, we invest more into software development and enhancement, so that you are assured you’ll always have the latest, up-to-date software tools to manage your business.

And don’t forget: You are protected by Thoughtful’s no-questions-asked money-back guarantee: if you don’t like the software within the first 30 days, for whatever reason, simply return it for a full refund.

Feature

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Comprehensive Contact Information and Customer Relationship Management

View/Add/Edit/Delete Prospects

Maintain all necessary information for your customers and sales prospects.

Customizable Fields

You can easily rename many of the fields any way you want.

Unlimited Notes

Store an unlimited amount of notes for each contact. Notes are automatically inserted with the date and time, as well as the name of the user that is adding the note.

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Powerful Search Features

Power Searching

Intensive search options allow you to pull a look-up of contacts with several different criteria. For example, you could look up everyone in a 12345 zip code and then print mailing labels for them with the click of a button!

Don’t remember that person’s name you spoke to yesterday? Not a problem with the Contact Manager! Our flexible search options mean you can look them up by date, or by phone number, even if you just remember their area code! You can search on any field you want in the database.

Make a Selection of Customers

Using the search utility, you can make a selection of customers to create mailing labels or an e-mail campaign. For example, in Contact Manager you do a search for everyone in a zip code 12345, and then create an e-mail campaign for these contacts!

This is a great way to notify prospective customers of upcoming specials or promotional offers you might have

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SMS Text Messaging

Send SMS Messages to Any Contact

Contact Manager’s sophisticated Text Messaging allows you to send an SMS message instantly, with only a click of the mouse!

Use this feature to notify contacts of scheduled jobs or special offers or anything you wish.

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Integrated E-mail Capability

Organize Targeted E-mail Campaigns

Contact Manager’s e-mail functionality allows you to send e-mails from the software. This powerful tool allows you to manage massive e-mail campaigns to a targeted selection of your prospective customers.

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Caller ID Pop-Up!

Calls Pop Up on Your Screen

Once you purchase the Contact Manager you won’t know how you ever operated your business without it.

With this exciting new feature, incoming calls pop up on your screen telling you who’s calling and from which number.

The system will detect if the person is already in your database and, if so, you will have the opportunity to “jump” to their record, bringing up their information instantaneously!

Caller ID Popup example
If the system does not find the person in your database, you have the option to click “Add Contact” for the system to add the contact to your database automatically.

*Note: Caller ID hardware required for this feature is optional.

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Reminders

Reminders Pop Up on Your Screen

Contact Manager’s sophisticated reminder system allows you to schedule reminders for yourself, or another office administrator, to make calls or accomplish other tasks.

This attribute of the software allows you to better manage and attend to your prospects.

You are guaranteed to see your sales increase because your prospects will be so impressed by your attentiveness!

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Extensive Reports

Reporting Options

Contact Manager provides you with several different reporting options including:

  • Sales Reports
  • Contact Information Reports
  • Mailing Labels
  • Envelopes
  • Reports

Interfaces

Interfaces

Contact Manager interfaces with many other popular programs including: